1 FEES AND PAYMENT
1.1 Payment is accepted by cheque or Internet Baking transfers. Invoiced amounts shall be due and payable within 30 days of receipt of invoice.
1.2 Should a purchase order be required for payment of the invoice, it is the delegate’s responsibility to ensure Quantum Leaps has the full details and agreed purchase order before the products or services are supplied.
1.3 In the event that a booking is cancelled, an administration charge will be incurred to cover costs. This will be the equivalent to 40% of the cost of the course. Cancellation or transfer received less than 10 working days before the course or if a delegate fails to attend, all of the course fees are forfeit.
Simply put, if you regularly sign up for & withdraw from lots of courses, or just don’t show up, that creates unwanted risk for us. NO REFUNDS if you withdraw from a course less than 10 working days of the start of the course and then don’t show up to try the course out. However your money is not lost, just considered ‘invested.’ We’ll keep your tuition on file, and you’re welcome to apply it in full to products or other courses on an all-sales-final basis. So the money is available for use elsewhere. We simply aim to discourage ‘unsteady’ event registrations. Don’t like this policy? Then come to the event and tell us in person on the morning of the event that you want to withdraw.
1.4 Attendance for the programme will only be secured when full payment has been received. Places are limited and Quantum Leaps operate on a first come first served basis.
1.5 Full payment for all programmes must be received prior to programme commencement.
1.6 Deposit for any course reservation used to secure a place is non-refundable. Full payment will be due 30 days before the course starts.
1.7 If paying using a Payment Plan the deposit is due 60 days before the start of a course. Payment of the deposit represents a contractual agreement to pay the remaining parts of the Payment Plan.
1.8 Attendees are solely responsible for insuring they have adequate insurance to cover any course cancellation charges or changes in personal circumstances and/or travel problems preventing the attendee attending the course.
1.9 We are not liable to refund fee differences that may arise due to delegates booking at different times or for a different price for any reason (such as group bookings or other discounts).
2. COURSE AND VENUE
2.1 Quantum Leaps reserve the right to change the venue and dates.
2.2 The times of delivery specified by Quantum Leaps are an estimate only. Time for delivery shall not be of the essence of the contract.
2.3 Quantum Leaps shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any such changes as specified in 2.1 and 2.2
2.4 Quantum Leaps reserves the right to change the number of delegates to accommodate individual needs and to cover unforeseen circumstances.
2.5 Quantum Leaps workshops are occasionally recorded and some photographs may be taken. Quantum Leaps reserve the right to use this material for marketing without seeking the delegates’ permission.
2.6 Quantum Leaps reserves the right, in the interest of all course participants, to require anyone to leave the course if it is Quantum Leaps opinion that they are unlikely to benefit from the course or may inhibit the learning of others.
2.7 Attendees are solely responsible for travel to and from the training centre.
2.8 If you have any reason to not be happy with any part of a Quantum Leaps programme please, in the first instance email firstname.lastname@example.org.
CUSTOMER SATISFACTION PROMISE: We WANT all of our legitimate customers to be very satisfied. If for any reason you’re not, call us and let us know. We’ll aim to find a mutually agreeable way to make you happy.
3. LIMITATION OF LIABILITY
3.1 Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of Quantum Leaps to the Customer in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the price paid by the Customer to which the claim relates.
3.2 In no event shall Quantum Leaps be liable to the Customer for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or the Supplier had been made aware of the possibility of the Customer incurring such a loss.
3.3 Nothing in these Terms and Conditions shall exclude or limit Quantum Leaps’ liability for death or personal injury resulting from Quantum Leaps’ negligence or that of its employees, agents or sub-contractors.
3.4 Any decision you make having received any of our services are your own and you remain wholly responsible for any decisions and actions you take.
3.5 The information, techniques and exercises contained within Quantum Leaps services and products are for personal and professional development only, and is not a substitute for proper medical advice. If in doubt please consult your doctor or a licensed medical practitioner.
4.1 The failure by Quantum Leaps to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at anytime subsequently to enforce all Terms and Conditions of this Agreement.
5. ENTIRE AGREEMENT
5.1 This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.
6. NO THIRD PARTIES
6.1 Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
7. GOVERNING LAW AND JURISDICTION
7.1 This Agreement shall be governed by and construed in accordance with the Irish law and the parties hereby submit to the exclusive jurisdiction of the Irish courts.
8. CONSENT TO COLLECTION, USE & DISCLOSURE OF YOUR PERSONAL INFORMATION
Whilst Quantum Leaps takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. In no event shall Quantum Leaps be liable for any damage (whether consequential, direct, incidental, indirect, punitive, special or otherwise) arising out of, or in any way connected with a third party’s unauthorized access to your personal information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability.
9. CONSENT TO OUR COMMUNICATION WITH YOU
When you make a download through our Site, you grant permission for Quantum Leaps to contact you. To stop receiving our marketing emails, send an e-mail to us at email@example.com or use the ‘Unsubscribe’ links at the bottom of emails sent by our automated marketing system.
10. OWNERSHIP AND QUALITY OF INFORMATION
Legal and beneficial title to all intellectual property rights existing in any documentation, data, know-how, methods and concepts, used or developed by us in providing the services, shall, as between you and us, belong to and remain vested in us.